Privacy Policy

Effective Date: 01/07/25

Ashley James Group is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information in accordance with the UK GDPR and Data Protection Act 2018.

Who We Are

Ashley James Group
Plumbing, Heating & Renovation Specialists
📍 Based in Worthing, West Sussex
📞 07568 315824
📧 info@theashleyjamesgroup.com
🌐 www.theashleyjamesgroup.com

What Information We Collect

We may collect the following personal data when you fill out a contact form, request a quote, call, or email us:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Project details or enquiry content

  • Website usage data (via cookies)

How We Use Your Information

We collect your information in order to:

  • Contact you about your enquiry

  • Provide quotations and carry out services

  • Improve our website and services

  • Send occasional updates (if you opt in)

We do not sell or share your personal data with third parties for marketing purposes.

Lawful Basis for Processing

We process your data based on:

  • Your consent when you submit an enquiry

  • Contractual obligation when providing a quote or service

  • Legitimate interest in improving our customer service and marketing

Data Retention

We retain personal data only as long as necessary to fulfil the purposes it was collected for, or as required by law (e.g. for financial or legal obligations).

Your Rights

Under the UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Object to processing

  • Withdraw consent

To exercise these rights, contact us at info@theashleyjamesgroup.com.

Cookies

Our website may use cookies to improve your browsing experience. You can control cookie settings in your browser at any time.

Third-Party Services

Our website may link to third-party sites such as Google Ads or Trustpilot. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy occasionally. Please check this page for the latest version.

Contact Us

If you have any questions or concerns about your data or this privacy policy, please contact us at:

📧 info@theashleyjamesgroup.com
📞 07568 315824